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Because of this change in battery capacity, the charge level indicator in windows might not show 100% charged. Make sure you are ordering the correct voltage battery by checking the voltage rating on your original battery. I searched on the properties and it says it is some driver for microsoft acpicompliant system. I have a 4 yearold hp pavilion dv72277cl, windows 7 os. Microsoft surface acpicompliant control method battery.
Finally did battery health check from bios and using hp tool and both say the batter health is okay. Update your pc, troubleshoot problems and get technical support. I upgraded a hp pavilion dv7 65dx to windows 10 64bit from windows 7 64 bit and i am getting an unknown driver advise in the device manager. Unknown driver on microsoft acpicompliant system on.
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Hp envy laptop battery not charging after windows 10 installation. August 2019 expansion of the 2018 hp notebook computer and mobile workstation battery safety recall and replacement program additional batteries identified. This is the case whether you buy a replacement laptop battery or simply have one in your new hp laptop. Hp envy laptop battery not charging after windows 10. Recover, restore and create recovery media for, your pc. Everytime i plug in the ac adapter, it says plugged in, not charging.
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